Fielmann uses AI to streamline eye checks and glasses shopping to regain market share
According to Handelsblatt, Fielmann is using AI to streamline eye checks and glasses shopping, reducing wait times and helping to regain market share after losing about 700,000 customers each year.
Key facts
- 01Handelsblatt reports that Fielmann has faced annual losses of 700,000 customers due to long wait times.
- 02AI is being used to simplify eye checks and glasses shopping.
- 03As a result, Fielmann has increased its market share.
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